At Dilogs, we prioritize transparency and flexibility while maintaining fair use of our platform and services. Please review the following terms regarding cancellations and refunds.
Every new user receives 5 free credits upon login to explore and test the platform before subscribing.
Since Dilogs operates as a B2B platform and does not offer public sign-ups, all clients access the platform only after demos or internal evaluations.
This ensures that our services are tried and tested before purchase.
You can cancel your subscription anytime through your Dilogs account dashboard or by contacting support@dilogs.com.
When requesting cancellation via email, please include your account details and specify the subscription plan you wish to cancel.
Dilogs does not offer refunds once a subscription is activated.
All payments made for subscriptions, plans, or credits are final and non-refundable, including:
Refunds are only considered in rare cases of technical or billing errors, verified and approved by the Dilogs support team.
Dilogs reserves the right to update or modify this Refund & Cancellation Policy at any time.
Any changes will be posted on this page with an updated effective date.